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Shipping & Returns
1. Delivery

1.1 Delivery of the products shall take place at the delivery address contained in your order.

1.2 Any dates or times specified by us for delivery of the products are intended to be estimates only and time of delivery shall not be of the essence, and shall not be made of the essence by notice.

1.3 Subject to the other provisions contained in the Terms and Conditions, we shall not be liable for any direct, indirect or consequential loss (all three terms which include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar losses), costs, damages or expenses caused directly or indirectly by any delay in the delivery of the products (even if caused by our negligence).

1.4 If for any reason you or the person at the delivery address refuses to accept delivery of the products, all risk in the products shall pass to you and we may, at our discretion, charge for return of the products to us, a storage fee and a redelivery fee to another address nominated by you.

1.5 The cost of delivery shall be calculated when you place your order with us and payment shall be due at the time of payment for the products.

2. Returns and Refund Policy

2.1 In the event that any order is incorrect, it must be notified to us within 7 (seven) days after delivery.

2.2 In the case of incorrect orders, the products shall be returned to us and we shall redeliver the correct order at our own cost.

2.3 If any products are faulty or defective, they must be returned to us within 1 (one) month of delivery. At our own discretion, we shall replace or repair the products free of charge and redeliver them at our own cost, or shall provide a refund or the price paid by you. In the event of replacement of any products, the products returned to us shall become our property.

2.4 If we elect to refund you rather than provide a replacement or repair for faulty or defective products, or we are unable to replace any faulty or defective product, the products must be returned to us, at our cost, and shall become our property.

3. Warranties

3.1 All warranties, conditions and other terms implied by state or common law are, to the fullest extent permitted by law, excluded from this Agreement.

3.2 All products carry the warranty stated on the product description.

3.3 We shall only extend the benefit of the manufacturer’s warranty to you, and do not separately warranty the products ourselves.

3.4 In the event of the product requiring replacement or repair under the warranty, you must contact the manufacturer directly.

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